Update on server issues

Afternoon all,

Is there any update on the server stability issues?

Thanks!

Callixtus/Iomadan/Xalithix/Nilno

 

Thanks for the update Robregen!!!

And speaking for myself, no apologies needed whatsoever.

Cheers!

Callixtus/Iomadan/Xalithix/Nilno

 

Sheet happens Rob, no worries. Thanks for working so hard to try and resolve it, we appreciate it

 

It sucks!!!!

 

Yes thank you robregen and the rest of the devs for all that you do.

 

Thanks to the devs for the great work you are doing!

 

Nuke it from orbit and start over. It's the only way to be sure.

 

Hudson: "That's it, man. Game over, man. Game over, what the f*** are we supposed to now, huh, what are we gonna do?"

 

Let's all gather around the camp fire, sing a couple of songs...

 

Also, now is the time for all hardened testers to show their mettle. Get in there and help us find the issue. The more people testing and submitting bugs, the quicker we'll resolve this issue.

The only place my toons have lag problems is in PoK, so it's hard for me to test the LD thing. My connection is always solid except for Pok.

 

Rob, how far back can you roll? We might need to go a few iterations back in the code to find the last working state of the server.

 

Anything weird u see going on. Conditions that cause lag. Or if u see lag or go LD when u do something. We need that kind of info.

Thanks

H

 

There is an issue with backing up corpses. Maybe it lags everyone out, then they get slammed with all the data trying to catch up.

 

Nice work, Elroz, perhaps you are on track with the corpses. I am at work now, but would be willing to test when I come home tonight. What exactly should I test? Make level 1s and die? Which zones are affected mostly? POK and HHK? My problem with testing is that I LD on zoning about 75% of the time, so it is hard to peproduce the recent problem with the network and the original problem which I always had.

Any tips would help.

 

When I was on earlier people were testing that theory over and over and over again, lol... it was definitely causing desyncs and lag spikes but just as one person would be content it was causing it.. another guy would start, lol.

 

I will gladly keep testing, and want to say thanks to everyone for keeping at it, developers and players alike! This emulator server is unique in terms of what it is--there's nothing else quite like it!

I have a few questions for the Developers.

• Can you think of anything (other than code in a patch) that changed between May 6-8 (last Wednesday to Friday) and today? For example:
  • was any hardware changed or is it showing signs of failing (assuming you have direct access to it and it's not remote)?
  • what OS updates, if any, were applied last week, particularly between those two days?
  • is there any line maintenance being done near or around the server location?

There are a lot of people of technical profession (or enthusiasm) playing this game. It's possible it is not related to the game as you say. It's also possible that we may be able to help you puzzle through the problem. Don't be shy to share anything you can think of!

 

Just out of curiousity, does anyone remember exactly when this started? Was it post the most recent patch?

 

There have been issues with some people going LD while zoning for some time. It has been baffling, as some are also unaffected and don't experience this so much.

The guess was on the 5/6 patch it started. But rolling back to 4/29 did not fix the issue. So that makes me think its been around since before then. And may have just gotten worse as there are more corpses out there.

H

 

I have been fairly stable before and after May 6th when zoning, but my connection has been significantly less stable while in a zone since then, particularly PoK (including issues where I can't see characters and can't buff which started May 6). I haven't noticed any differences with or without a corpse for myself, and don't know how many are in the zone but I've generally been in low or unpopulated zones outside of PoK. Typically I have had no corpses during this time.

I notice extreme data rates when logging characters in or when saving characters, often resulting in a disconnect of at least one nearby character whether that character was the one that saved or not. The issue is magnified while raiding. If I had to guess (based on no knowledge of the information sent while loading or saving), I would say there is a large amount of data that isn't all making in through before it times out, which is also being broadcast to all nearby (possibly zonewide) clients. If there was a way to reduce the amount of data sent and received during the loads and saves it may get the spikes into a tolerable range and improve the connection stability. [Would reducing the data rate help by smoothing out the data spike?]

 

I have noticed the lag spikes on Save()'s.

I am not sure what else they allow access to the db.

H

 

I'm sorry but I just have to ask these dumb questions, where there any hardware updates to the server at all during all of this? Any software OS updates? It's always good to eliminate hardware and or OS software as a culprit.

 

Missed your post Pinoit, you are spot on.

 

That other server made this change on 4/25: * Downgraded MYSQL Version to fix some issues.

Not sure if it could be related.

 

Would it be possible to load a restore from prior to 4/29?

 

I do not know if this is related, but since the update sometimes one client freezes during entering the world and then I cannot use the mouse on the other two clients any more. I then have to camp the clients that are online, but the window, where entering the world didn't work, cannot be closed by ALT + F4, but has to be closed manually via task manager. This is on a Win 8.1 PC.